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Reports highlighting non-conformities were presented to Heads of Departments/Sections after every audit for corrective measures to be taken.

The long journey to ISO 9001:2008 Certification is complete with the pre-certification audit by the certifying body, the Kenya Bureau of Standards (KEBS), having been finalized in June 2013 and with the auditors having recommended that the Authority be ISO 9001:2008 certified.

With the journey having been completed, KeNHA now joins the prestigious list of Government agents that are ISO Certified.

The Authority shall continuously pursue the purpose of improving its procedures and processes, and shall continuously engage both internal and external audits to fulfill this purpose.


The Board and Management of KeNHA upholds and promotes the principles provided in Chapter Six of the Constitution of Kenya on Leadership and integrity and as well upholds and promotes the principles provided for in the institutional Anti-Corruption Policy and the Code of Conduct.

KeNHA has developed a holistic approach to addressing the issue of corruption and integrity. The Authority has established a dedicated function in ensuring zero tolerance to corruption in all its areas of operation, with the function vested within the Corporate Affairs Section of the Authority.

The Authority has continuously engaged its employees as well as the Board in forums aimed at equipping them with the necessary knowledge and skills to help them detect and prevent corruption. Channels to facilitate corruption reporting for staff and stakeholders, as well feedback mechanism on reported cases, have been implemented across the Authority.

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